TeleHealth Services

TeleHealth Services are now available at Gastro Health, Virginia. Call 703-698-8960 to schedule a TeleHealth Visit or schedule an appointment online and select "TeleHealth" under locations and a representative will contact you shortly.

 

Zoom Notice

Your Privacy Matters

Most of the recent media coverage related to Zoom has been related to “Zoombombing.” Zoombombing occurs when an individual shares a meeting number or join URL on social media sites or other publicly accessible sites, allowing unwelcome guests to join a meeting, just like you, as a participant. Zoom meetings arranged for your patient care are not distributed broadly and only shared with patients. Additional measures are taken that involve a member of our staff admitting the patient from a virtual waiting room into a visit with your provider, further ensuring the absence of any unwelcome guests. 

Zoom is compliant with HIPAA privacy and security standards. Gastro Health and its affiliates maintain a business associate agreement (BAA) with Zoom. Zoom provides end-to-end 256-bit AES encryption to ensure the safety of your information.

More information on Zoom’s HIPAA compliance can be located here.

FAQ- TeleHealth 

Download these frequently asked questions to learn more about our TeleHealth services.

Install Zoom 

Locate a device to use for your Telehealth visit - you must have either a smartphone, tablet or a personal computer with a camera and a microphone. 

  • Preferred: Phones & Tablets - Apple IOS or Android
  • Personal Computers - Windows, Mac, or Google Chrome OS 

Download Zoom at https://zoom.us/download or the Apple or Google Play App stores

Patient Instructions: 

  1. Click the icon to download Zoom now. 
  2. Enter your email address and password and click sign-up
  3. Check your email account and follow the steps to complete the account activation. 

Test Zoom well in advance of your visit 

  • Go to https://zoom.us/test and click join
  • Click on the blue Join button
  • A screen will appear where you will be asked to enter your name. Enter it and press ok and you will be taken into the meeting.

For any prompts that pop up for permission to access your camera or microphone, select allow / yes / join with video.

Join Your Televisit

  • 10 minutes before your scheduled appointment, enter the number given to you by your scheduler. 
  • As soon as the meeting opens a few prompts may pop up asking for permission to access your camera or microphone, select allow / yes / join with video.
  • You may see one or more care providers on video - this is your care team. 

Patient Education

Following your TeleHealth visit, visit Patient Education to obtain any handouts from your healthcare provider. 

 

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