Procedure Scheduler or Care Coordinator

Procedure schedulers and Care Coordinators are responsible for coordinating and scheduling appointments for surgeries and procedures. They will also advise patients of surgical preparation requirements.

Contact a Procedure Scheduler or Care Coordinator

Physician

Scheduler

Phone

Fast Track Scheduler
LaKecia
Ext. 8695
Specialty Contracts Scheduler
Tamika H.
Ext. 1765
Tonya Adams, MD
Meron
Ext. 1799
Mahmood Abedi, MD
Ingrid
Ext. 1806
 
Nader H. Balba, MD Melissa F. Ext. 8693
Michael A. Garone, MD Maritza Ext. 8696
Ivan Harnden, MD Corina Ext. 8701
Ahmed Hegab Meron Ext. 1799
Behzad Kalaghchi, MD Melissa F. Ext. 8693
Asma Khapra, MD Meron Ext. 1799
Byungki Kim, MD Ellen K. Ext. 8688
Iris H. Lee, MD Ellen K. Ext. 8688
Kenneth R. Mirkin Ellen K. Ext. 8688
Nitin Sardana, MD Ingrid Ext. 1806
Peter L Scudera, MD Maritza Ext. 8696
Rupa Shah, MD Maritza Ext. 8696
Nicholas Szary, MD Sandy Ext. 8692
Jeremias C. Tan, MD Ellen K. Ext. 8688
Bezawit Tekola, MD    

A procedure scheduler or Care Coordinator must:

  • Ensure that a patient knows what to expect during surgery and ensure that everything is in place for the surgery to occur
  • Ensure that a patient's chart is up to date and completed properly
  • Patient safety is always a consideration, which means accuracy in recording details is critical
  • Register the patients, collect fees such as co-pays, and verify patient’s insurance and personal information
  • Schedule appointments and any necessary follow-ups
  • Responsible for answering patients' questions, such as how long a surgery is expected to take and what the patient can or cannot eat prior to surgery
  • Before surgery can take place, they must ensure all necessary paperwork such as consent forms and allergy lists are completed and on file
  • Make sure all required tests needed prior to surgery are done
  • Walk each patient through instructions about what must be done prior to surgery, what time they need to arrive, and let them know they will need to set up transportation home
  • Review all instructions with the patient to ensure understanding.

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