Procedure Scheduler

Procedure Schedulers and Care Coordinators are responsible for coordinating and scheduling appointments for surgeries and procedures. They will also advise patients of surgical preparation requirements.

What Does A Procedure Scheduler Do?

  • Ensure that a patient knows what to expect during surgery and ensure that everything is in place for the surgery to occur
  • Ensure that a patient's chart is up to date and completed properly
  • Patient safety is always a consideration, which means accuracy in recording details is critical
  • Register the patients, collect fees such as co-pays, and verify patient’s insurance and personal information
  • Schedule appointments and any necessary follow-ups
  • Responsible for answering patients' questions, such as how long a surgery is expected to take and what the patient can or cannot eat prior to surgery
  • Before surgery can take place, they must ensure all necessary paperwork such as consent forms and allergy lists are completed and on file
  • Make sure all required tests needed prior to surgery are done
  • Walk each patient through instructions about what must be done prior to surgery, what time they need to arrive, and let them know they will need to set up transportation home
  • Review all instructions with the patient to ensure understanding.

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