Patient Account Services (PAS)

Patient Account Services (PAS) ensures that patients are not overwhelmed by their insurance payment responsibilities, providing clear, concise direction to navigate complex medical insurance plans. PAS explains medical benefits so patients are not surprised or upset by unexpected costs. The department ensures procedures are pre-authorized and patients meet their specific medical necessity guidelines. The goal is to reduce life-saving procedure cancellations due to financial constraints and provide patients with a path to good health. 

Patient Account Services is here for any insurance questions prior to your visit, such as:

  • Referrals
  • Pre-Authorization
  • Pre-Certification
  • Pre-Notification
  • Applying for CareCredit
  • Benefits and Eligibility
  • Advance Beneficiary Notice of Noncoverage (ABN)

Any questions regarding a claim that has already been processed, please contact:

GANV Physician Billing
Professional Accounts Management
Phone: (410) 744-7267 or (888) 313-9539

Anesthesia Billing
Capitol Anesthesia or Old Dominion
Phone: (877) 822-6205

Pathology Billing

  • Professional Accounts Management or Maya: (410) 744-7267 or (888) 313-9539
  • Labcorp: (800) 845-6167
  • Palms Pathology: (813) 649-8026

The Patient Insurance Process

The Patient Insurance Process

Download an overview of our insurance process here

About CareCredit

CareCredit helps you pay for out-of-pocket healthcare expenses for you, your family, and even your pets! Once you are approved, you can use it again and again* to help manage health, wellness, and personal care costs not covered by insurance.

Enter an Amount Financed here to calculate your monthly payment: Payment Calculator